Building Trust in AI: Why Explainability is Essential for Telecom Decision-Making

Why do telecom executives hesitate to act on AI recommendations? One word: Trust.

In telecom decision making, a recommendation without transparent justification is just another opinion. Decision-makers need to see the logic behind AI predictions.

Introducing iPrism's Explainability & Justification Feature

Every AI-driven recommendation now comes with complete transparency:

• The Problem: Identify specific sites heading toward congestion

• The Evidence: Current QoE baseline with geospatial precision, traffic growth trajectory analysis, future state predictions with QoE degradation heatmaps

• The Smart Approach: Optimization-first recommendations before hardware investment

• The Investment Case: Clear TCO, revenue capture, and ROI metrics

CXOs can instantly see what's happening, what will happen, what to do about it, and why it matters.

When every recommendation is fully justified, AI becomes the foundation of strategic decision making. Transparency isn't a feature—it's a requirement.